Who we are

This website is operated by Creative Concern Ltd. When you submit an enquiry through this site, we process your personal data (such as your name and email address) on behalf of Manchester City Council, who is the data controller responsible for how your information is used. Their privacy policy is here

What information we collect

When you use our contact form, we collect:

• Your name
• Your email address
• Any other information you choose to provide in your message

How we use your information

We use your personal data only to:

• Respond to your enquiry
• Keep a record of our correspondence with you

Our lawful basis for processing is our legitimate interest in responding to enquiries we receive.

Sharing your information

We do not sell or share your information with third parties. We may use trusted service providers (such as website hosting and email providers) who process data on our behalf under strict agreements.

How long we keep your data

We keep your personal data only for as long as necessary to handle your enquiry and for a short period afterwards (no longer than 12 months) in case of follow-up. After that, it will be deleted.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of your data if it is inaccurate
• Request deletion of your data
• Object to or restrict how we use your data

How to contact us

To exercise any of these rights, please contact us at via our contact form.